1. Why should you share your personal data with us?
Sharing your personally identifiable information enables us to offer you a number of benefits. It will make it easier and more convenient for you to:
- Request information specific to your interests;
- Participate in online communities;
- Receive personalized messages and special offers that are relevant to your interests;
- Save time by storing your preferences; and
- Buy Z Living products online.
You may choose to share your information with us in a number of ways online, such as completing a registration form to participate in our activities, ordering a product, entering a contest, registering a purchase, participating in a promotion, or subscribing to a newsletter. The information also will allow us to conduct market research to help develop better products, to provide more responsive customer service, and to improve our website.
Sometimes, we obtain your personal data from third parties. The collection of your personal data could occur if we buy a business of which you already are a customer or if you disclose your personal data to one of our partner companies. If you do not want us to use personal data which you have not directly provided to us, you can let us know by using the Contact Information.
2. What kind of information does Z Living collect about me?
We collect information you voluntarily submit to us, for example:
- Identifying information, such as your name and email address;
- Security information, such as your username, password or password hint, and acceptance of policies, licenses and warranties;
- Contact information, such as your name, mailing address and phone number;
- Billing information, such as credit card, expiration date, billing address and account history;
- The Website behavior, such as the pages visited, downloads, or searches requested; and
- Browser information such as the browser version, IP address, and the presence of various plug-ins and tools.
3. How do you use my information?
As appropriate, the personal information collected on the Website will be used to operate or improve the Website, to provide our many services, or to carry out the transactions you have requested or authorized. In support of these uses, we may use your personal information (i) to provide you with more effective customer service, (ii) to improve the Website and any related products or services, and (iii) to make the Website easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Website to your particular preference or interests.
4. Does Z Living share my information with third parties?
5. How do I access my information? How do I change my information?
Your personal information can be accessed and changed by contacting us using the Contact Information. Please be sure to include your full name and email address when contacting us to edit your personal information. Also, please allow one (1) week for email requests and three (3) weeks for mail requests to be fulfilled.
6. How does Z Living protect kids’ privacy?
Z Living does not knowingly sell or market to, solicit information from, or sell products or services for purchases to, individuals under 18 years of age. If you are a parent or legal guardian of a child under the age of 18, and your child has provided us with personal information using the Website, you may contact us using the Contact Information and we will delete any and all personal information about your child as soon as reasonably possible.
7. How does Z Living track visitors to the Website?
Cookies and pixels are used to understand and deliver advertisements and make them more relevant to you. A pixel is a piece of code embedded on a page of the Website that collects information about visitors. A pixel may include a command to create cookies. The Website will send a “cookie,” a small text file, to your computer. This allows us to recognize your computer the next time you visit, without bothering you with another request to register. And, if you use an online “shopping cart,” cookies allow us to keep track of the products you purchase. If you do not wish to receive cookies, please refer to the appropriate section of your Internet browser either to learn how to block all cookies or how to receive a warning before a cookie is stored. To learn more about cookies, we encourage you to visit www.cookiecentral.com.
If you visit the Website to browse, read or download information, we collect and store some “visitor information” from you, such as the name of the domain and host from which you access the Internet, the Internet Protocol (IP) address of the computer you are using, the date and time you access the Website, and the Internet address of the website from which you linked directly to the Website. We use this information to measure the traffic on the Website, to help us make the Website more useful and to send retargeted advertisements to visitors of the Website. We delete this information after some time.
8. How do I know if my subscription information is secure?
We recognize our responsibility to protect the information you entrust to us. Z Living uses a variety of secure techniques to protect your information, including secure servers, firewalls, and encryption of financial data. The Website also may make chat rooms, forums, message boards and/or newsgroups available to you. Please remember that any personally identifiable information you provide in these areas is also available to other users and you should exercise caution before deciding to disclose any data.
9. What about links to other websites and services?
The Website may contain links to other third party websites. Z Living does not control the privacy practices of those websites. You should review those policies before providing any personal information. Z Living is not responsible for the content or practices of any linked third party websites, and we provide these links solely for the convenience and information of our visitors.
We use third party advertising companies to serve ads when you visit the Website. These companies may use aggregated information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please see: http://www.networkadvertising.org/understanding-online-advertising/what-are-my-options